CHI Texas Division Modifies Visitation Policy

Facility Visitor

St. Joseph Health would like for each of our patients to have visitors. Due to our current pandemic response we are asking visitors to be limited to two visitors/caregivers at a time. 

In order to visit with your loved one, we ask that visitors follow these guidelines:

• All visitors for inpatients on the floor must arrive between 9 a.m. and 7 p.m.

  • Visitors must be screened before 7 p.m. to enter the facility.

  • Visiting hours end 9 p.m. each day, at which time visitors will be asked to leave and return the following day.

• Two (2) visitors are allowed at a time. Different visitors may visit at separate times during visiting hours.

• Visitors may obtain meals during visitation by ordering a meal through our in-room meal service. Menus are available in patient rooms, or by asking the nurse.

• Children are only allowed for patients in labor and delivery and postpartum, and they must be siblings of the newborn. Children should remain in the room of the patient being visited. Sibling bands will be provided.

  • Children who can wear a mask will be asked to do so.

  • No other children will be allowed in the facilities.

Other circumstances may be considered on a case-by-case basis and must be approved by hospital administration.

Guidance for One Visitor and One Designated Caregiver:

• All visitors must pass a medical screening prior to entering the hospital to visit their loved one each day and follow this guidance:

  • No COVID-19 symptoms per CDC guidelines

  • Have not been in contact with someone with COVID-19 in the past 14 days

  • Must frequently wash their hands, limit interactions with others, practice social distancing, and must limit time outside of the patient’s room.

  • Will be expected to wear a well-fitted face mask during their hospital visit despite the state’s recent decision to end the mask mandate. If a visitor or single designated caregiver does not have a well-fitted face mask, the facility will provide one for use.

Visitors will not be allowed:

• For COVID-19 positive or Patients Under Investigation (PUI) including dedicated COVID-19 hospital units.

Until the COVID-19 pandemic has subsided:

• Healthcare workers, visitors, and patients with fever, cough, sore throat, or other COVID-19 like symptoms are not permitted in any area of the hospital, unless seeking care.

• Anyone who has traveled out of the country or had contact with a person known to be infected with COVID-19 in the past 14 days are not permitted to visit any area of the hospital, unless seeking care.

• All patients and approved visitors are requested to wear a surgical face mask while in the hospital.

Thank you for your understanding and patience during our pandemic response. We encourage visitors to remain closely connected to their loved ones through virtual means, including Skype, FaceTime, and/or phone.